If you have any questions or concerns not listed here, please feel free to contact us by phone, inquiry form, or LINE. We can assist you in Japanese, English, Tamil, and Sinhala.
If you are considering selling your used car or getting a free appraisal in Atsugi City,Atsugi Used Car Buying and Free Appraisal PagePlease also confirm.
About Purchasing and Appraisal
Q1. Is there a fee for on-site appraisals or estimates?
A. Free on-site appraisal and estimateWe will come to your home, workplace, parking lot, etc. within Atsugi City and the central Kanagawa area. Please feel free to contact us first.
Can you appraise and buy even old cars?
YesWe can also appraise older vehicles.Even if other companies say they can't put a price on your car, please consult us first. Vehicles with overseas or parts demand may still be purchased, even if they are old.
Q3. Can I sell a car that still has a loan on it?
YesWe can also discuss vehicles with outstanding loan balances.We will carefully guide you on whether you can sell your vehicle after confirming the outstanding balance, appraisal value, and owner's name. In some cases, ownership transfer may be required.
Q4. Can you buy cars that have been in accidents, are broken down, or have expired inspections?
YesWe also handle inquiries about accident vehicles, broken-down vehicles, and vehicles with expired inspections.Depending on the vehicle's condition, we will confirm and guide you through the possible options, such as purchase, pick-up, or disposal procedures.
Q5. How long does it take from appraisal to purchase?
A. We will adjust the appraisal date to suit your convenience. If you are satisfied with the appraised value, we can proceed with confirming necessary documents, contract, payment, and pick-up. If you are in a hurry, please call us to discuss.
For detailed information on used car purchases,Atsugi Used Car Buying and Free Appraisal PagePlease look.
Sales and purchases
Q6. We don't have the car model you're looking for in stock, but can you place a special order for it?
YesAuction proxy serviceWe can handle that. We are members of major domestic used car auctions such as USS, TAA, CAA, BayAUC, Hanadai, and Tau. If you tell us your desired car model, year, and budget, we will find a vehicle that meets your conditions from our nationwide auction network.
Q7. Can I take a test drive?
YesIf there is a vehicle in stock on the showroom floor, we can let you test drive it.If you wish to test drive a vehicle, please contact us in advance by phone or through our inquiry form. We will inform you after confirming the vehicle's availability.
Do you also handle trucks and special vehicles?
A. Our core business isSales and purchasing of regular cars, kei cars, minivans, and SUVsRegarding medium and large trucks and special vehicles,Collaborate with reliable partner companies to respond.So please consult with us first.
Q9. Can I get a custom license plate number?
Yes.If you purchase a car for 350,000 yen or more, we will offer a complimentary personalized license plate installation.Please tell me your preferred number. (Some numbers, such as popular ones or those requiring a draw, may take longer.)
Regarding your visit and the store
Q10. Please tell us your business hours, regular closing days, and how to get to your location.
Business hours are9:00 AM - 8:00 PM, Open Year-Round(Holidays are irregular). Business negotiations, contracts, in-store appraisals, and test drives are allUsed car dealership (326-2 Naka-Ogino, Atsugi-shi, 243-0202)We will handle it. Also,Headquarters (1911 Kami-Ogino, Atsugi-shi, 243-0201) is a vehicle storage location.We do not handle customer visits at our location. Please call us before visiting for a smoother experience.
Can you give me a ride to the nearest station?
Yes.If you contact me in advance, I will pick you up at the nearest station.We will pick you up. You can come to our store with peace of mind even if you don't have a car. Please feel free to ask.
Procedures and Payment
Q12. Are there any fees for procedures such as a change of name?
A. Name change, deregistration, etc.We will support you with the paperwork.We will clearly explain the procedure costs at the time of the estimate and proceed after obtaining your understanding.
Q13. What are the payment methods?
A. Payment at the time of purchase isAs a general rule, bank transferWe will handle it. Payment at the time of sale isCash, credit card, electronic moneyYou can use the following. (Loans and installment payments are not available.)
Q14. Will the appraised value be lowered after the contract is signed?
A. Unless there is a significant discrepancy between the vehicle's condition confirmed during the appraisal and its declared condition,We will not unilaterally reduce the price after the contract is signed.We will clearly explain the fees and conditions before you sign the contract. We will also not make persistent sales calls.
Multilingual support and others
Q15. I don't speak Japanese, is that okay?
Yes, please rest assured.Japanese, English, Tamil, SinhalaWe will handle it. Please contact us using the method that is easiest for you, such as by phone, email, or LINE.
English / Tamil / Sinhala OK. Please feel free to contact us.
If you have any other questions, please feel free to ask.
Japanese, English, Tamil, and Sinhala support